Medical Records

You have the right to obtain copies of your medical record. We take great care to keep your medical records confidential and secure. Except where permitted by law, your medical record cannot be released without your written consent.


Request Online:

Access the simple online tool to request records. Patients and representatives can request records using this link. Records will be sent electronically.

Request By Phone

Patients and representatives can request records by calling (773) 276-6831. Records will be provided electronically, printed, or on a memory stick. The link above is a faster process.

Request By Mail

Patients and representatives can request records by mail: Advanced Family Clinic, Attn: Medical Records, 2424 W Chicago Ave, Unit 102, Chicago, IL 60622. Records will be provided electronically, printed, or on a memory stick. The link above is a faster process.

In-Person Pick Up

Once notified that the records are ready for pick up, patients and representatives can visit 2424 W Chicago Ave, Unit 102, Chicago, IL 60622 - By Appointment Only: to schedule an in-person pick up appointment, pease call (773) 276-6831. Photo ID is required. Records will be provided printed or on a memory stick. Please note, visit to the clinic is not a necessary step, records can be received online via secure link.

If you have any questions, contact us at (773) 276-6831. If you leave a message, a representative will return your call at at the earliest possible opportunity.

FAQs

    • The patient or the patient’s legally authorized representative (legal documentation is required)

    • The parent of a patient under the age of 18

    • A legally-appointed executor or administrator of an estate if the patient is deceased (legal documentation, court order or small estate affidavit, and a death certificate are required)

  • We can provide records in PDF format through an online download option or via email. Please use the online form located on this page.

  • You do not have to pay for records that we send directly to you or to another medical professional.

    If you ask us to send your records to someone who is not a medical professional, such as an attorney, we may bill that person.

    • Fill out all information.

    • Write clearly.

    • Be sure to sign and date the form.